Refund Policy

Professional plan: 7-day money-back guarantee

For the Professional plan, we offer a 7-day, no-questions-asked, 100% refund. If you're not satisfied, contact us within 7 days of your purchase for a full refund.

For the Agency plan, there are no refunds. All sales are final.

How to Request a Refund (Professional plan only)

If you're on the Professional plan and within 7 days of your purchase, contact our support team by sending an email to:

Please include your account email and order information in your refund request to help us process it faster.

Refund Process

For eligible Professional plan refunds, once we receive your request our team will process it as quickly as possible. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

After 7 days from purchase, Professional plan refunds are no longer available. Agency plan purchases are non-refundable at any time.

Lifetime Access Clarification

Our "Lifetime" subscription plan provides access to the Service for as long as GroupsWatcher exists and maintains the Service. If GroupsWatcher or the Service is acquired by another company, discontinues operation, or significantly changes its business model, your "Lifetime" access may be affected.

For Professional plan Lifetime subscriptions, the 7-day refund policy applies. After 7 days, Lifetime subscriptions are non-refundable. Agency plan has no refunds.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@groupswatcher.com.